We’re Here to Help! Do you have concerns or issues with your solar or battery system? Fill out a form or give us a call and we will get back to you as quickly as possible!
Is our customer service team busy with another customer? To get faster and better help, please fill out and submit a form describing your issue so our service team can look into your problem quickly and get back to you.
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We aim to respond to all inquiries within 24-48 hours during business days, not including weekends. Your satisfaction is our priority, and we’ll get back to you as quickly as possible.
Our customer service team is available Monday to Friday, 9 AM - 5 PM
Check out our FAQs for quick answers to common questions. If you can’t find what you need, feel free to reach out to us directly!
Answer: Your system likely is still producing power, the issue is probably a Wi-Fi or connectivity problem. But please reach out to us so we can check for you!
Answer: Usually you don't need to. Snow melts off naturally as the panels warm up and light debris such as leaves usually won't impact performance long term.
Answer: If your system is grid-tied without a backup battery, it will automatically shut off during a power outage for safety reasons (to protect utuility workers). If you have a backup battery, your system will continue to power essential circuits, such as lights and appliances, depending on how it's set up. Please reach out to us if you're unsure what your system supports or are interested in looking into backup batteries for your home.
"All of the photos on this website are of real projects that Intermountain Wind & Solar has designed and installed. We are proud to show off and stand behind our work."
