Trustworthiness is an important quality for any company you'll be working with to improve your home or property, and a solar installation company is a great example. What makes a trusted solar company, and what should you be considering as you evaluate your options for a desired solar installation?
At Intermountain Wind & Solar, we're proud to offer a wide range of commercial and residential solar installations for clients around Salt Lake City, Utah and Boise, Idaho areas. Here are some of the key qualities that a trusted solar company like ours should be able to showcase, plus what to be thinking about in each area as you choose a company to utilize for solar installation services.
One of the most important qualities of a trustworthy solar company is transparency in pricing and contracts. A good solar company will have clear, upfront pricing information for their services and be willing to provide detailed explanations of any contracts or agreements that need to be signed. It's important to choose a company that is honest and open about their pricing structure, including any potential additional fees or charges that may arise.
And simply put, if any solar company will not provide clear and transparent pricing information, it's best to steer clear and find a company that values honesty and transparency.
Another important factor to consider when choosing a solar company is their certifications and industry partnerships. This can give you an indication of the quality and reliability of the company's services.
Certifications such as NABCEP (North American Board of Certified Energy Practitioners) or SEIA (Solar Energy Industries Association) demonstrate that the company has met certain standards and qualifications in the solar industry. These certifications can provide peace of mind knowing that your solar system will be installed by knowledgeable and experienced professionals.
Additionally, look for companies that have partnerships with reputable manufacturers and suppliers in the solar industry. This can ensure that you are getting high-quality equipment and materials for your solar system.
Because going solar is a large investment, it's important to do your research and read reviews from previous customers. This can give you insights into the customer experience with the company, their installation process, and the performance of their solar system.
You can also ask for references from the company and contact their previous customers directly to get more information about their experience.
You should also be asking about the warranty coverage when considering a solar system. A good warranty will typically cover the panels, inverters, and installation for a certain period of time. It's important to understand what is covered under the warranty and for how long, as well as any additional costs that may be involved.
If any solar company will not discuss the warranty with you or provide a written copy, it should raise a red flag and you may want to consider looking into other options.
Any trusted solar company should also be able to break down what kind of post-installation support they offer. This includes customer service, maintenance, and troubleshooting for any issues that may arise with the system.
A reputable company should have a dedicated team or department for handling customer inquiries and concerns. They should also be able to provide regular maintenance services to ensure that your system is functioning at its best and any necessary repairs are addressed promptly.
It's important to ask about their response time for maintenance requests and how quickly they can address any potential problems with the system. A good solar company will prioritize their customers' satisfaction and work diligently to resolve any issues in a timely manner.
Finally, any trusted solar company should have a commitment to long-term customer success. This means not only providing quality products and services, but also offering ongoing support and assistance to ensure that their customers are satisfied for years to come.
From warranties and maintenance to simple customer service inquiries, a reputable solar company should prioritize their customers' needs and be readily available to help with any issues or questions that may arise. This level of commitment shows that the company values their customers and is dedicated to their long-term success in utilizing solar energy.
At Intermountain Wind & Solar, we're here to offer the best solar installation services in Utah and Idaho. Contact us today to learn more about our longstanding reputation in both states, and why we're the trusted solar company for you!
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